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Personal information

Questions about personal information may include: When did I apply for a benefit? Is there a decision on my retirement pension? What is the amount of my payment?

When will we respond? Within 20 working days.

Where will you get the answer? The reply will be sent to your personal "Sodra" account for an inhabitant (section "Messages").

How to join? Using electronic banking tools or by electronic signature.

General information

General questions may include: How is a sickness benefit calculated? What is the maximum amount of a maternity benefit?

When will we respond? Within 20 working days.

Where will you get the answer? The reply will be sent to your email. You will be informed by telephone or by a consultant (you select the information method).

 

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